It’s Monday morning, one of my favorite times of the week. The office is quiet and I’m reflecting on the weekend that was. I have a couple of “comment cards” on my desk that were filled out by those in attendance. People use these for a variety of purposes. Sometimes its “hey, I have a new email address” other times it’s “please pray for this situation”. We get feedback on what did or didn’t work in a service through this method of communication. When someone goes to the trouble of completing both the front and the back side of a comment card, I pay close attention. This morning, I’m paying attention.
Members of our guest services team are often the unsung heroes of Granger Community Church. They show up, greet people, smile, engage and encourage with no real fanfare. The important and critical role they play is not lost on us as leaders, but our encouragement and cheerleading pales in comparison to a real, live attendee giving real time feedback. One of our comment cards this weekend provided this encouraging and powerful word.
Every Sunday I drag myself to church with the plan to watch the service in the coffee area where I can take in the service without being around people. But I arrive and people greet me and they know my name and we have real conversations. And I sit in the service and I worship, in the same church I used to help lead in worship and I am blessed, and filled. You may think I have it all figured out or that I have friends and don’t need you to say hi. But you don’t know what I go through and you don’t realize that even though I used to pour into people, now I just need poured into. So, I thank you, because you do it without fail. Every time I come. You are every bit as important as the preacher that weekend! Because you speak to my heart and prepare me for an hour with Him that I just couldn’t enjoy as much in the room next door.
Indeed, thank you! I’m grateful today for the Guest Services team that gets it! We are on mission HELPING PEOPLE TAKE THEIR NEXT STEPS TOWARD CHRIST, TOGETHER.
I totally agree with this observation! Sunday mornings are hectic in our home so much of the time for some reason. I come to church with a “not so great attitude” but when I hit the front doors I am greeted with enthusiasm and big smiles. Thanks to all the greeters at GCC Elkhart who make so many people smile who would rather have stayed in bed, lol.
I am a greeter on the First Impressions team in a large church in Texas. Thank you, Susan for your comment and the encouragement.